At your service
Facing the new challenges imposed by the future is for us a continuous commitment to growth and improvement. In this context, Customer Service transforms and becomes an important connection point in the experience of our customers.
Technical support
Our technical department handles the preparation of complex quotations for items not present in the catalog. The after-sales office ensures accurate and fast assistance in handling returns, complaints, and disputes.
Tax deductions
We closely follow each customer to anticipate their needs and accompany them throughout the purchasing process. We provide support in managing all the procedures to take advantage of the incentives provided to promote energy efficiency, such as tax deductions, invoice discounts, and the thermal account.
Quality and environment
Energy efficiency is now a crucial issue, not only as far as the air conditioning and heating sector is concerned, but also for businesses that will stake their competitiveness on this point. At Puglia Termica, we choose products according to the highest quality standards and have long since adopted innovative measures aimed at improving the sustainability of production and business processes.
Need a quote for items not in the catalog?
No problem! Contact your local agent and get our best offer now.
To find out who your local agent is, call +39 080 4855122 or write an email to [email protected]
Sales Management
A ticket-based queue management system was introduced to reduce the waiting time for customers visiting our stores, ensuring a dedicated and more efficient service.
Skiptail
Send us a photo of the list of products to be purchased directly on WhatsApp. One of our operators will get back to you as quickly as possible, and your materials will be ready in 15 minutes!
Stay update on all the latest news